How can we help?
Most issues come down to a permission or a battery setting. Start with the fixes below, or send us a message.
iPhone
Apps aren’t being blocked
Open Peckit › Settings and make sure Screen Time access is allowed. If you turned it off in iOS Settings › Screen Time, turn it back on, then reopen the block and save it again.
Reminders aren’t ringing
Check that notifications and alarms are allowed for Peckit in iOS Settings, and that a Focus mode isn’t silencing it.
Adding widgets and Lock Screen controls
Touch and hold your Home Screen or Lock Screen, tap Edit, then add Peckit from the widget list.
Android
Apps aren’t being blocked
Peckit needs Usage access and Display over other apps. Open Peckit › Settings › Permissions to review both.
Reminders stop after a while
Some phones pause apps to save battery. Set Peckit’s battery usage to Unrestricted and allow Alarms & reminders in its app settings.
Adding the Quick Settings tile
Swipe down twice, tap the edit (pencil) button, and drag the Peckit tile into your active tiles.
Still stuck?
Send us a message and we’ll reply by email. You can also write to us directly at support@getpeckit.com.
We usually reply within [RESPONSE TIME].